Shipping policy
1. Shipping Overview
Glow Abundance is based in Australia. To offer you the best variety and competitive prices, we partner with specialized suppliers located in China. By sourcing directly from our international partners, we can offer lower prices while delivering quality products straight to your door.
Glow Abundance is based in Australia. To offer you the best variety and competitive prices, we partner with specialized suppliers located in China. By sourcing directly from our international partners, we can offer lower prices while delivering quality products straight to your door.
2. Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within 2–5 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Times to Australia (Estimates)
Because our products are shipped from China, transit times can be longer than domestic shipping.
Because our products are shipped from China, transit times can be longer than domestic shipping.
- Standard Shipping: 10–20 business days.
- Express Shipping (if offered): 7–12 business days.
Note: These are estimated delivery times and are not guaranteed. Shipping times may vary due to high order volumes, holiday seasons, or customs delays.
4. Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
5. Customs, Duties, and Taxes
Glow Abundance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Glow Abundance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Incorrect Address or Lost Packages
If you provide an incorrect shipping address, Glow Abundance is not responsible for misdelivered packages. Please contact us immediately if you need to make changes. If an order is lost in transit, we will work with you to find a solution, but we are not liable for delays caused by the courier.
If you provide an incorrect shipping address, Glow Abundance is not responsible for misdelivered packages. Please contact us immediately if you need to make changes. If an order is lost in transit, we will work with you to find a solution, but we are not liable for delays caused by the courier.
7. Returns and Refunds
Please refer to our Refund Policy for information regarding returns and damaged items.
Please refer to our Refund Policy for information regarding returns and damaged items.